Can't find your answer here? Email hello@duolupo.com and we'll help.
Email is fastest — hello@duolupo.com. We reply within one business day, Monday through Friday.
You'll get a tracking link by email as soon as your order ships. Processing normally takes up to 48 hours, longer during sales.
We start prepping orders quickly, so we can't guarantee changes once it's placed — email us right away and we'll try.
Currently we ship to the U.S. and Canada. Reach out if you're elsewhere and we'll see what we can do.
Yes — free ground shipping on U.S. orders over $79.
30 days from delivery. Items must be unworn, unwashed, and have original tags attached. Start a return on our Returns page.
Sale items are eligible for store credit or exchange unless marked Final Sale.
Original shipping costs aren't refunded, but we cover the shipping cost on exchanges.
Join our Rewards program or subscribe to our newsletter for a welcome offer.
Only one code per order, unless we say otherwise during a specific promotion.
Yes — see our Military & First Responder Discount page for details.
Our tees and hoodies run true-to-size with a relaxed, unisex fit. If you're between sizes, we generally recommend sizing up.
Machine wash cold, inside out, with like colors. Tumble dry low or hang dry to protect the print and embroidery — avoid ironing directly on graphics.
Yes — our stickers use a weatherproof vinyl with UV-resistant ink, safe for water bottles, laptops, and car windows.